The Challenge

As a rapidly growing business, TSA quickly realised it was hamstrung by manual processes and disjointed systems that didn’t communicate with each other or allow clean, efficient flows and automation. The process to create and approve project proposals was time consuming and staff struggled to understand where proposals were at and what their status was as they progressed. It was also time consuming and repetitive for staff to run each month’s close-out financials, with data needing to be manually aggregated across multiple subsidiaries and systems, some of which had to be run multiple times for different currencies and geographies. TSA determined that their growing business required a unified solution that would enable them to run clear, clean, efficient processes that freed up their team to produce better insights to performance, track and close proposals faster, resource projects more effectively, all while maximising resource utilisation and enhance productivity.