Written by Elizabeth
on 6 October 2023
At a time when businesses are increasingly relying on artificial intelligence (AI) to streamline operations and drive growth, Certinia is making a powerful statement with its pragmatic, customer-driven approach to AI integration. The company’s AI-driven solutions are providing actionable insights, specifically in account receivables, project management, and CPQ, effectively revolutionising the way companies approach these areas. German businesses can particularly benefit from this, given the country’s rich technological landscape and the eagerness of firms to leverage AI for efficiency and performance enhancements.
Seamless Integration
Certinia’s AI capacities are not confined to a few areas but permeate throughout its platform. The AI-enabled task board and resource management tools are examples of Certinia’s commitment to optimising project management with technology. With features such as integration with Microsoft and Google Calendars and the ability to view consultants’ previous projects, German project managers can achieve superior resource allocation and project execution.
International Compliance
On the financial management front, Certinia’s capability allows adherence to a wide range of international accounting standards, including France’s Plan Comptable Général (PCG), the Australian Accounting Standards Board (AASB), and Germany’s GAAP, or Handelsgesetzbuch (HGB). This level of localisation, combined with Certinia’s unwavering commitment to international and regional compliance, reassures users that their data remains secure and within the bounds of legislation. Additionally, these pre-set parameters enable users to benefit from workflow automations right away— saving staff from manual data input and giving faster time-to-value.
Localised Procurement
Certinia’s AI-powered procurement workspace brings valuable insights to procurement professionals. It provides an overview of contracts nearing their expiry and flags procurements without contracts, enhancing strategic decision-making with real-time data. Such insights are in high demand in Germany’s bustling business sector, where efficient procurement is key to business success.
Service Excellence
Lastly, Certinia’s Customer Success tool enables users to generate bespoke success plans and playbooks using pre-established templates. An integral component of this tool is its success tracker, a dedicated feature that continually monitors the achievement of set goals and objectives. This proactive mechanism ensures the delivery of top-tier customer service, aligning with the exceptional customer service standards expected in the German market.
Final Thoughts
Certinia’s commitment to leveraging AI across various business functions is not just a statement of technological proficiency, but a testament to its commitment to driving customer success. With thoughtful localisation and diligent adherence to international standards, the platform consistently delivers practical, efficient, and reliable solutions for businesses. Certinia is truly dedicated to evolving alongside their customers’ needs and continuing to revolutionise the way businesses operate.
Interested in learning more about how Certinia can transform your services business in Germany? Get in touch!
