Written by Aroha
on 7 April 2025
Agilyx Group is thrilled to announce a new collaboration with Birmingham City University (BCU) – a partnership set to spark innovation, reimagine how local authorities serve their communities, and put emerging technologies to work for real people.
With more than 25 years of experience in business transformation, Agilyx is on an exciting journey from service-based consulting to product-led innovation. Our MUNIvers platform is already changing the game for property tax and utility billing across North America – and now, we’re bringing that energy to the UK.
By teaming up with BCU’s experts in computing, business, and social sciences, we aim to explore how tech can do even more: from improving access to local services to making cities smarter and more citizen-centric.
Harpal Mattu, Managing Director EMEA at Agilyx Group, said:
“At Agilyx, we believe technology should do more than just streamline processes – it should improve lives. Working with BCU allows us to push the boundaries of what’s possible in the public sector and make innovation matter.”
Heike Schuster-James, Head of Partnership Development at Birmingham City University, said:
“Birmingham City University welcomes Agilyx Group as a new collaboration partner. We’re excited to work with an innovative and growing company that embodies openness, interdisciplinary thinking, and a willingness to invest in the community.
This partnership aligns perfectly with our mission to create knowledge for good – where academic findings translate into real-world outcomes. It also strengthens BCU’s role as the University for Birmingham by connecting with strong, public-spirited ecosystem partners like Agilyx.”
What’s Coming Next
Here’s what we’ll be focusing on together:
- Advancing MUNIvers – Bringing in AI, data science, and human-centred design to make citizen services smarter and more seamless.
- Simplifying Government Interactions – Exploring the power of a single citizen record to create more connected, intuitive services.
- Making AI Work for Councils – Using predictive analytics, process mining, and automation to support better, faster local decision-making.
- Creating Opportunities for Students – Giving BCU students a chance to work on real-world tech projects and help shape the future of local government.
Looking Ahead
This partnership also opens the door to exploring Innovate UK’s Growth Programme, connecting with Birmingham’s innovation community, and co-developing research that blends technology, policy, and community impact.
Together, Agilyx and BCU are building the next chapter of digital government – where citizens come first, innovation drives value, and the future of local services starts taking shape today.
Want to learn more about MUNIvers? Get in touch!
