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The Service Leader's Guide to Maximizing Utilization

Utilization is more important than ever. The most successful leaders in today’s services economy are those who can think beyond day-to-day project management to plan for tomorrow, the next six months, and even the next two years.

They’re leaders who’ve ensured they’re equipped to properly staff, execute, and track utilization across multiple projects and service delivery models, while staying profitable and keeping customers happy. And they understand how important it is to regularly evaluate their systems and processes to make sure they’re maximizing their utilization in every facet of their business.

A 1% increase in utilization could lead to an additional 10,400 billable hours and ~$2 million in additional revenue.*

Want to know how to get these sorts of gains for yourself? That’s why we wrote a guide!

* In an organization of 500 billable employees with an average rate of $200 per hour

In it you’ll learn:

  • What a 1% increase in utilization means for your business
  • 6 steps you can take to maximize utilization
  • What sort of infrastructure you’ll need to maximize your utilization
  • The top requirements for a professional services automation (PSA) platform

How 1% could change your whole business